Shipping & returns
- We will ship your item(s) that are in stock within 1 working day (M-F) for DPD next day orders and within 2 days for Royal mail First and Second Class post.
- If the item is out of stock or there is a problem with the item and there will be a delay in shipping your order we will get in touch via the contact details you provide at the checkout.
Return or exchange an item - our 100% money back guarantee
- If you are not completely satisfied with your purchase, simply return the item to us inits original condition within 14 days of receipt.
- Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
- Please note:
- Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.
- Please note, claims for damage in transit must be made within 14 days of receipt.